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FAQs (Frequently Asked Questions)
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Gas Meters and Related Products
Water Meters and Related Products
Flow Meters and Related Products
Flow Sensors and Related Products
Meter Reading Systems and Meter Reading Panels
Measuring Devices, Instrumentation-related Products, and Systems
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Frequently Viewed Questions
What are the NORMAL and mass conversion formulas under standard conditions (at 0°C and 1 atm)?
What do "RS" and "FS" mean in the accuracy notation of the catalog?
Product purchase and prices
I would like to have a quotation of your products. Who should I contact? And, how can I purchase your products?
Can I purchase your products over the Internet?
Is there a price list?
I would like to replace an old product used for a long time with a new one. Is it still in production? What is the current model, if any?
Maintenance
Who should I contact in case of malfunctions or problems of a product?
Support
Where can I find instruction manuals, specification sheets, and CAD data for your products and systems?
Where can I find the methods of wiring connections and installation?
Product Warranty
How long is the product warranty?
Product Selection
I have a fluid I want to measure. How can I consult?
Is there any flow meter that does not require a straight pipe section (straight pipe length) so that the meter can be piped directly to an elbow, etc.?
Terminology
RS・FS
What do "RS" and "FS" mean in the accuracy notation of the catalog?
Gas Meters and Related Products
ATZTA TBX/TBZ Turbine meter for gas management
I purchased the ATZTA TBX/TBZ Turbine meter for gas management more than seven years ago. The display screen has been faded because the battery seems to be running out. Can I request a battery replacement?
What are the NORMAL and mass conversion formulas under standard conditions (at 0°C and 1 atm)?
Water Meters and Related Products
What should I do when the battery mark on my electromagnetic flow meter is lit or blinking?
Can SU Series electromagnetic water meters be used with seawater?
What are the wire specifications for the electromagnetic water meter SU transmitters (MX35, MX38, MX39)?
Flow Meters and Related Products
I want to measure the discharge air volume from a compressor. The catalog of the ultrasonic flow meters for air describes 2 kinds of flow volumes; actual flow volume and NORMAL compensation flow volume. Which flow volume should I refer to?
I purchased the ATZTA TBX/TBZ Turbine meter for gas management more than seven years ago. The display screen has been faded because the battery seems to be running out. Can I request a battery replacement?
What are the NORMAL and mass conversion formulas under standard conditions (at 0°C and 1 atm)?
What should I do when the battery mark on my electromagnetic flow meter is lit or blinking?
Can SU Series electromagnetic water meters be used with seawater?
What are the wire specifications for the electromagnetic water meter SU transmitters (MX35, MX38, MX39)?
What should I do when the battery mark on my electromagnetic flow meter is lit or blinking?
Flow Sensors and Related Products
Can VNS small electromagnetic flow sensors for chemical liquid measure PAC (poly aluminum chloride)?
When employing the small electromagnetic flow sensor for chemical liquid VNS to measure pulsation flow of a "direct drive diaphragm pump", is "pulsation flow measurement mode" suitable to measure the flow?
When installing the capacitive electromagnetic flow sensor CX in a vertical piping, can the direction of its LCD screen be changed?
Can the capacitive electromagnetic flow meter CX measure oil-based coolant liquids?
Other inquiries about products
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