FAQs (Frequently Asked Questions)

Who should I contact in case of malfunctions or problems of a product?

If you know where you purchased the product, please contact the seller first. (This is for a smooth response upon quick confirming of the product information such as the specifications, etc.)
If you do not know where you purchased the product, please contact us. Or contact us by e-mail using the Product Inquiries form.

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Other inquiries about products